Writing Policies for your Nail Salon.
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You have done all the hard work in setting up premises, either at home or in a commercial location, gathering all the necessary equipment and products, creating the social media and online resources and now you are ready to open those doors! You put an ad on FB and get your first lot of bookings. At this point you are likely unable to even get a good night's sleep due to everything running around your head like a jogger on speed! At the end of your first week, you have managed to service your clients, take payments, rebook appointments and happily spend the weekend catching up on much needed rest. The next week rolls around and client #1 has messaged saying 4 of her nails just popped off, client #2 doesn't show for their appointment, client #3 wants to change the design for free as they weren't happy with what you did and client #4 wants a refund. Eeeeek .... you scream and tremble...dissolve into a puddle of tears.... ask for help on FB... feel the burning desire to shut...